Contact Us

(03) 9380 4655


488 Rathdowne Street, North Carlton 3054

Online Enquiry

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Fees / Requests

Our standard fees for telehealth (phone) and in-clinic consultations are as follows and payable on the day. We accept cash, most credit cards and EFTPOS. Pensioners will be routinely bulk billed for telehealth (phone) and in clinic consultations. A reduced rate will apply to other concession card holders (Health care card) and full time students.

Concessions will only apply if a valid concession card/student card is provided and is at the discretion of the individual doctor. Please be aware that any procedures will attract a separate/additional fee and you should discuss this with your treating doctor.


  Appointment type Fee

Medicare Rebate

Out of pocket cost

Standard Rate Standard (up to 20 minutes) $78 $38.20 $39.80
Reduced Rate Standard (up to 20 minutes) $58 $38.20 $19.80
Standard Rate Long (20-40 minutes) $114 $73.90 $40.10
Reduced Rate Long (20-40 minutes) $94 $73.90 $20.10
Standard Rate Prolonged (>40 minutes) $150 $108.95 $41.15
Reduced Rate Prolonged (>40 minutes) $130 $108.95 $21.15
Standard Rate Mental Health Plan $115 $92.50 $22.50

Medicare Online enables us to submit your Medicare claim at the time of your appointment and your Medicare rebate will be paid into your bank account overnight. Bulk billing may also be available if there are difficult financial circumstances. Please discuss these matters with your doctor. Workcover accounts will be billed directly to your insurance company, but only if you provide us with a claim number. For a new Workcover claim or where the insurance company has not yet accepted liability you will be responsible for payment of the account.

Fees for Non Attendance or Late Cancellation

You will be sent an account if you to fail to attend your appointment or if you fail to cancel your appointment at least 2 hours prior to appointment time.


Telephone requests for repeat prescriptions will only be written at your doctor’s discretion. We require at least 24 hours notice be given for a script to be available. You may be charged $5-10 for repeat scripts. New referrals to specialists will always require a consultation.

Telephone Access

Doctors may be contacted during normal opening hours. If the doctor is with a patient, a message will be taken and our reception staff will advise you when it is likely that the doctor will return your call. In an emergency your call will always be put through to a doctor/nurse.


You will be notified regarding your results via SMS messaging which will indicate any follow up action required. If you have opted out of this option you will need to call the clinic at the recommended interval for further advice.

Doreen Dickson Nakamarra